Volunteer and Senior Services
Munroe Regional Medical Center has over 1,200 volunteers
working in over 60 different areas of the hospital. Last year, over 198,000
hours of volunteer service were donated to the patients, staff and visitors of
Munroe Regional.
Munroe's Volunteer and Senior Services Team
Munroe
Auxiliary Fiscal Year 2005 Accomplishments
Volunteer Impact
Munroe's Volunteer and Senior Services Team
 Jennifer Wood, M.S.W.
Executive Director, Volunteer and Senior
Services
Responsibilities include
: Develop programs and services which enhance
Munroe's mission and successfully execute these plans through the Volunteer and Senior Services Division. Administrative responsibility of the Auxiliary, Volunteer Services, Pastoral Care, Prestige 55, Parish Nursing/Health Ministry/Wholistic Healing Institute, Customer Service Liaisons, Collins Health Resource Center and HealthWatch services.
Number of years at Munroe
: 23
Telephone Number
: (352) 671-2153
Fax Number
: (352) 402-5160
E-mail:
jenniferwood@mrhs.org
 Judy Peacock
Manager, Volunteer and
Senior Services
Responsibilities include :
Provide direction, management and education
for all active Volunteer groups
within Munroe Regional Medical Center. Carefully plan, develop and implement
in-service volunteer programs which maximize staff resources and increase
customer satisfaction.
Number of years at Munroe:
17
Telephone Number : (352) 671-2153
Fax
Number : (352) 401-5160
E-mail : judypeacock@mrhs.org
 Tom Carson
Manager of Pastoral Care
Responsibilities include:Provide spiritual support to patients, volunteers, families
and staff of Munroe Regional Medical Center.
Number of years at
Munroe : 9
Telephone Number : (352)
402-5280
Fax Number : (352)
402-5160
E-mail : tomcarson@mrhs.org
Jessica McCune, R.N.,
M.S
.
Parish Nurse/Health Ministry
Coordinator
Responsibilities
include : Direct the Wholistic
Healing Institute, an arts and medicine program at Munroe's Pastoral Care
department, as well as directing the dual programs of Parish Nursing and Health
Ministry.
Preventive medicine in the faith community, these two program combine body, mind
and spirit. Health advocacy is taught as well as the belief that there is
healing, even in the absence of a cure.
Number of years at
Munroe : 7
Telephone Number : (352) 351-7200
extension 7738
Fax Number : (352)
402-5160
E-mail : jessicam@mrhs.org
 Brenda Williams
Prestige 55 Coordinator
Responsibilities
include : Provide direction and coordination to the health and wellness
activities and education of Prestige 55 members. Planning, developing and
implementing programs intended for senior citizens through the use of Munroe
resources will increase customer satisfaction and improve access to the
healthcare provided by Munroe.
Number of years at Munroe :
8
Telephone Number: (352) 671-2153
Fax
Number : (352) 402-5160
E-mail : brendawilliams@mrhs.org
 Bill Layton
HealthWatch Coordinator
Responsibilities include : Coordinate
marketing, sales, installations and servicing of the HealthWatch Personal
Emergency Response Systems.
Number of years at Munroe : 25
years total with Munroe; first 22 years with Emergency Medical Services
division.
Telephone Number : (352) 402-5151
Cell
Phone Number : (352) 274-5497
Fax Number : (352)
402-5160
E-mail : williamlayton@mrhs.org
Bill Mansfield, ARP
Program Coordinator, Collins Health Resource
Center
Responsibilities include : Coordinate activities at the
Collins Health Resource Center and coordinate volunteers at the Emergency Center
at TimberRidge.
Number of years at Munroe :
20
Telephone Number : (352) 873-2788
Fax
Number : (352) 873-0050
E-mail : billmansfield@mrhs.org
 Angela Ressler
Program Specialist
Responsibilities include : Coordinate teen and college
student volunteer program.
Number of years at Munroe :
4
Telephone Number : (352) 671-2153
Fax
Number: (352) 402-5160
E-mail : angelaressler@mrhs.org
 Mary Kennelly
Auxiliary Financial Coordinator
Responsibilities include : Provide financial accountability and fundraising coordination
to the Auxiliary's major business areas including the Gift
Shop.
Number of years at Munroe : 6
Telephone
Number : (352) 402-5353
Fax Number: (352)
671-2116
E-mail: marykennelly@mrhs.org
 Michelle Hodges
Executive Secretary
Responsibilities include : Coordinate and provide secretarial and reception support for
all areas of the Volunteer & Senior Services division; manage the Auxilary
Conference Center.
Number of years at Munroe :
2
Telephone : (352) 671-2153
Fax Number
: (352) 402-5160
E-mail : michellehodges@mrhs.org
Danielle McLean
Database/Computer Specialist
Responsibilities include : Coordinate and provide technical
assistance with all of the computer programs used in Volunteer and Senior
Services.
Number of years at Munroe : 1
Telephone
Number : (352) 671-2153
Fax Number: (352)
402-5160
E-mail: daniellemclean@mrhs.org
Top
Munroe Auxiliary
Fiscal Year 2005 Accomplishments
- 1,292 active men, women and teenage volunteers
- 198,000+ volunteer service hours
- Volunteer service performance rated in the top 99% for patient
satisfaction.
- U.S. Presidential Service Award given to 524 active Munroe volunteers
recognizing their exemplary service for the year.
- Operates and donates all proceeds after expenses to Munroe from the Gift
Shop, uniform sales, newborn baby photos, Auxiliary Conference Center rentals
and special event fundraisers.
- Completed a $500,000 5-year pledge commitment to Munroe Regional.
- Created a systematic volunteer recruitment, placement and retention plan
for 2006. Trained over 70 volunteers as mentor/trainers for service
excellence.
Top
Volunteer Impact
- 25,000 patients escorted.
- 24,000 patients assisted by a volunteer.
- 44,000 wheelchair transports.
- 65,000 patient chart copies made for nursing staff/associates.
- 177 teen volunteers contributed over 9,000 service hours.
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